Our client, a leading Irish organisation, is seeking a commercialcustomer-focused
Proposition & Retention Manager
to lead their base management strategy, driving growth, loyalty, and revenue across their mobile customer base.
This is a 12 month contract, based in Dublin 1 (Hybrid role 2 days onsite).
Joining a rapidly expanding marketing team, the successful candidate will -
Lead retention, loyalty, and upsell campaigns
Develop offers to reduce churn and re-engage inactive customers
Collaborate with CRM, Digital, Data, and Sales teams to deliver results
Analyse performance and optimise pricing, retention, and the in-life customer journey
Act as the customer's voice in shaping propositions
The ideal candidate will have
5 years' experience in product, proposition, or commercial management (telecoms/mobile preferred)
Strong commercial acumen and base management expertise
Data-driven mindset with excellent attention to detail
Proven ability to lead cross-functional projects in a fast-paced environment
Please contact Eimear in Alternatives or click apply for more information
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