Job Opportunity
We are seeking a DLP Platforms Technical Support Lead to oversee the technical support team responsible for maintaining, troubleshooting, and optimising Data Loss Prevention systems.
The ideal candidate will ensure the DLP platforms operate effectively to protect sensitive data and comply with organisational security policies.
This role requires a deep understanding of DLP technologies, leadership skills, and the ability to resolve complex technical issues.
* Leading and mentoring a team of technical support engineers specialising in DLP platforms
* Ensuring timely resolution of support tickets and adherence to SLAs (Service Level Agreements)
* Tuning and upgrading system components following internal testing and change management processes