Country Manager - Dublin
Are you an experienced Manager working in the Gas / Renewables industry and looking for not only a new challenge but a chance to build something look no further
Dahlia Recruitment are partnered with this rapidly growing Renewable Energy Solutions business to recruit a Country Manager in Dublin. This is an exciting opportunity to work at the intersection of technology and operations within a fast-paced, innovative environment. As a Country manager, you will contribute to company growth and establish yourself as a key player in delivering cutting-edge solutions to clients in Europe.
Job description
This is a hands-on role requiring a blend of technical acumen, project management, analytical skills, and strong interpersonal abilities.
Key Responsibilities
Project Management
* Activity Tracking
: Undertake and Monitor ' driving and investigation activities and be responsible in terms of quality control, efficiency, and issue identification.
* Reporting
: Generate detailed reports and communicate results to clients, partners, and internal departments as required.
* Performance Metrics
: Track activities using results-based KPIs and maintain the Plan of Record (POR).
* Partners Communication
: Regularly engage with partners, which includes:
* Gathering insights on identified issues.
* Addressing required corrections and actions.
* Adapting plans upon needs.
* Logistics Planning
: Coordinate operational logistics and planning based on projects execution needs.
* Recruitment of key staff
* Technical Support
: Provide minor technical training and support on systems and software tools. Collaborate with the Leak detection drivers, Operations/Field Engineering team to:
* Resolve technical support requests promptly.
* Ensure high instrument uptime.
* Perform timely system maintenance, updates, and checks.
Finance
* Billing Oversight
: Validate partner invoices based on completed activities.
* Cost Tracking
: Monitor, benchmark, analyse and report partners 'costs.
* Revenue Projections
: Estimate and track planned activities to forecast revenue and costs.
* Invoice Management
: Generate and issue quotes and invoices for completed activities, ensuring accuracy and clarity.
* Dispute Resolution
: Analyse, explain, and resolve discrepancies in invoicing with partners.
* Legal and Compliance
* Contract Adherence
: Ensure execution compliance with contractual agreements, including pricing, performance requirements, and timelines.
* Collaboration
: Work closely with internal departments, including Sales, Business Development, Client Program Management, Operations and Finance teams to address inadequate contracts or pricing structures.
* Documentation
: Maintain and archive all documents related to contracts, bills, invoices, and partner communications.
* Data Security
: Track and maintain adherence to data security protocols.
Role Summary
The Country Manager will manage partners' operational activities with a customer-centric mindset. This individual must exhibit a proactive approach, technical competence, and strong problem-solving abilities to ensure operational excellence and customer satisfaction. Comprehensive training will be provided to develop a deep understanding of the role and company technology and systems.
Desired Skills and Experience
Core Competencies
* Proven experience in a customer-facing role and control of execution.
* Gas industry or associated industry knowledge
* Effective problem-solving skills.
* Strong people management skills
* Exceptional analytical skills and attention to detail.
* Organisational and time-management skills with the ability to work autonomously.
* Excellent written and verbal communication skills.
* Results-oriented team player with a proactive, "make-it-happen" attitude.
* Skilled in conflict resolution and negotiation with a focus on win-win outcomes.
Technical Skills
* Experience in project management and process optimisation.
* Appetite for technical products (hardware and software).
* Proficiency in managing data, creating clean, clear, and detailed reports and documentation.
Language Proficiency
* Required
: English, (full proficiency).
Qualifications
* Academic and/or Professional Certifications in either engineering, Business Administration and/or hands on project management.
* Prior experience in customer-facing support roles.
* Valid driver's license.
* Familiar with EU methane regulations and compliant with health and safety standards
This exciting opportunity provides a competitive salary with bonus and long term benefits.
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