Main purpose of the role:
Ensure the store operates efficiently and effectively, providing our customers with the best customer service and fresh food offerings at all times. Deliver key store targets (sales and profitability) through effective management of people and operations.
The ideal candidate will have/be:
* Minimum 2 years' experience in a relevant retail management position
* An understanding of how to achieve KPIs and targets
* Strong knowledge and experience of reading and actioning reports
* Good knowledge of Microsoft Office (Excel, Word)
* Highly driven with a strong work ethic
* Passion for grocery retail
* Thrive in a fast-paced working environment
Main Duties:
* Actively live Centra brand values, i.e., Proud, Energetic, Imaginative, and Community-Based
* Oversee and ensure the smooth running of the store
* Set, monitor, and achieve sales targets with the team on gross profit margin, net margin, waste, and other KPIs as agreed with the Store Owner
* Implement planograms correctly and ensure the correct range is in place in store
* Manage employee rostering, annual leave, and maintain accurate and secure records
* Engage with the Store Owner regularly
* Ensure merchandising and presentation of the entire store are of the highest standard at all times and in accordance with relevant store planograms and guidelines
* Develop and promote good communication between employees and management in a safe, respectful, and inclusive environment
* Deal with all customer queries efficiently, professionally, and consistently with store policy
* Engage with new initiatives and embrace new ways of working
#J-18808-Ljbffr