Job Title: Key Parts Operations Leader
This is a key leadership role within our aftersales team, responsible for stock control, trade growth, team supervision and ensuring a high standard of service across all parts-related activity.
The successful candidate will oversee the full operation of the parts department including retail, workshop and trade parts supply. He/She will manage and supervise parts staff, ensuring clear task delegation, performance standards and training support.
Key Responsibilities include:
* Overseeing the full operation of the parts department
* Managing and supervising parts staff
* Ensuring accurate stock control, regular rolling checks and annual stocktakes
* Developing and growing the trade parts business in the region through proactive account management and outreach
* Maintaining supplier relationships and managing parts ordering to minimise obsolescence and VOR delays
* Ensuring efficient parts supply to the workshop to support service productivity targets
* Monitoring key KPIs (first-time pick rate, stock turn, obsolescence etc.) and reporting monthly to senior management
Requirements:
* Minimum 2 to 3 years experience in a senior parts role or previous experience as a Parts Manager (franchise or independent)
* Excellent leadership and organisational skills
* Strong commercial awareness and ability to manage budgets and margins
* Confident in stock management systems
* A problem solver with strong attention to detail and a hands-on attitude
* Full clean driver's license
What We Offer:
* Competitive salary depending on experience
* Full-time, permanent position
* Opportunity to lead and shape a key department in a growing organisation
* Ongoing training and support from brand partners and in-house leadership
* Staff discounts and other company benefits
Why Join Us?
We are a dynamic organisation with a strong local presence and ambitious growth plans. We offer a supportive, team-oriented environment where staff are valued and developed.