Senior Credit Specialist
Job Description:
Credit Management is key to the success of our organization. As a Senior Credit Specialist, you will be responsible for ensuring that all credit-related activities are carried out in a timely and efficient manner.
* Monitor and manage outstanding balances to ensure that overdue payments are collected promptly.
* Review credit applications and conduct thorough credit checks on new customers.
* Set credit limits for customers based on credit risk assessments.
* Maintain accurate and up-to-date customer account records.
Debt Collection:
As a Senior Credit Specialist, you will be responsible for chasing outstanding debts and negotiating payment plans with customers experiencing financial difficulties.
* Chase outstanding debts by phone, email, or letter.
* Negotiate payment plans with customers experiencing financial difficulties.
* Work with legal teams on escalating overdue accounts to legal action when necessary.
Account Reconciliation:
As a Senior Credit Specialist, you will be responsible for reconciling customer accounts to ensure that all payments are accounted for and discrepancies are addressed.
* Reconcile customer accounts to ensure all payments are accounted for and discrepancies are addressed.
* Investigate and resolve payment discrepancies and customer queries in a timely manner.
Reporting:
As a Senior Credit Specialist, you will be responsible for preparing and presenting weekly/monthly reports on overdue accounts, bad debts, and cash flow to the finance team.
* Prepare and present weekly/monthly reports on overdue accounts, bad debts, and cash flow to the finance team.
* Provide insights and analysis on payment trends and customer credit risk.
Key Requirements:
* Bachelor's degree in finance, accounting, or a related field (preferred but not always required).
* Proven experience as a Credit Controller, Debt Collector, or in a related role.
* Strong knowledge of credit management and collection procedures.
* Excellent communication and negotiation skills.
* Ability to work well under pressure and handle difficult conversations.
* Strong organisational and time management skills.
* Proficiency in accounting software and MS Office (especially Excel).
Benefits:
As a Senior Credit Specialist, you will receive a competitive salary and a range of benefits including:
1. pany Pension Scheme
2. 25 days of annual leave + bank holidays
3. Additional annual leave days from certain levels of seniority
4. Ability to buy up to 5 days of annual leave to reach a maximum of 30 days per annum
5. Business closure over Christmas*
6. Life Assurance x4 annual salary
7. Enhanced family leave policies
8. Enhanced pany Sick Pay
9. Employee Assistance Programme - 24/7 support, free and confidential
10. Corporate Discounts Platform
11. Flexible Benefits platform with ability to opt-in to various insurances (level of seniority dependent & self-funded at corporate rates) such as:
* PMI single or family
* Critical Illness Cover
* Cash plan
* Cycle to work
* Eye care
* Dental