Job description
IMPORT COORDINATOR | DUBLIN AIRPORT | PERMANENT
Are you an experienced professional in Road, Sea, or Air Import Coordination?
Are you ready to elevate your career with a dynamic team?
This is your chance to secure a role that offers a great salary and benefits, with the option to work from home after the probation period.
Our client, a leading freight company, is undergoing significant growth and is actively seeking a skilled Import Coordinator to join their team on a permanent basis. This position is office-based, with standard working hours from 9 AM to 5:30 PM, Monday to Friday. Following the probation period, you will have the flexibility to work from home one day a week based on business needs.
ON OFFER|
1. Competitive salary
2. Comprehensive health care
3. Pension scheme
4. Life assurance
5. Employee assistance program
6. 23 days of annual leave, increasing with length of service
7. Engaging company events
8. Clear career progression opportunities
YOUR ROLE|
Reporting directly to the Import Manager, you will play a crucial role within the team in coordinating operational and administrative processes related to imports across air, sea, and international road freight.
KEY RESPONSIBILITIES|
9. Take charge of operational and administrative import processes, including invoicing, job costing, and documentation.
10. Prepare customs entry documentation, ensuring all consignments are accurately completed and invoiced.
11. Arrange and coordinate collections efficiently.
12. Manage tracking of consignments and handle pre-alerts with precision.
13. Deliver timely updates to customers and stakeholders.
14. Resolve customer queries regarding clearance and delivery requirements, consistently striving to exceed expectations for service excellence and satisfaction.
15. Collaborate with stakeholders to provide updates on queries and track shipments, ensuring adherence to compliance and service level agreements.
REQUIREMENTS|
16. A minimum of 1-3 years of experience in an administrative import role within freight forwarding.
17. Strong knowledge of the freight forwarding sector, with hands-on experience in international road freight and/or air or sea freight.
18. Solid understanding of Irish customs processes.
19. Proficient in Microsoft Office.
20. Proven ability to multitask in a fast-paced environment.
21. Exceptional customer service skills.
22. Ability to complete 5-year background check as part of the on-boarding process