Mount Juliet Estate, a Marriott Autograph Collection, is a 5* Resort, set in 500 acres of rich and historic Irish countryside. Whether it is the elegant grandeur of a magnificent Georgian Manor House or the chic sophistication of Hunter's Yard, our two residences draw on centuries of local Irish heritage to weave a rich tapestry of vibrant stories. We are proudly certified as a Failte Ireland Outstanding Employer, and we warmly welcome you to add your own experience to Mount Juliet Estate's ever evolving story.
We have a fantastic vacany for a Night Porter who is passionate about good service to join our team
MAIN RESPONSIBILITIES
* That guest needs are anticipated and requests followed up.
* Ensure good communication with all departments
* To maintain a high standard of service.
* F&B Duties
* Handle, follow up and communicate any comments or complaints.
* Be familiar with and promote hotel facilities to guests and members. Assist guests with any requests e.g. information, making bookings, directions
* Ensure that all tasks are completed on each shift that a full and thorough handover takes place at the end of the shift.
* Report all potential and real hazards immediately.
* Attend all fire, health and safety and first aid training
* Be passionate about hospitality, and thrive on working as part of a team
* Have the ability to deliver great customer service and develop relationships with our guests
* Be committed to their own personal development
* To Assist Management with any reasonable request.
* Be comfortable working on their own and as part of a team
Minimum Requirements:
* Previous similar experience is an advantage.
* Ability to use own initiative
* Friendly outgoing personality and excellent customer service skills
* Flexible regarding working hours
* Full Clean Driving Licence
Benefits Include:
* Competitive Pay
* Employee Assistance Program
* International Hotel discounts
* Staff Meal
* Uniform
* Training & Continuous Professional Development
* Complimentary Health Club Access
This is an excellent opportunity for an experienced individual to progress their career within a 5* Luxury Estate with a supportive and ambitious employer. We look forward to hearing from you