Role Details:Position: Full-TimeTitle: ReceptionistHours of work: Mon-Fri 09:00am - 17:00pmPlace of work: Auralia Hospital, Parkwest, Dublin 12Salary: €28,000 - €30,000 (experience dependent)Benefits: Courses/education relevant to the position funded by Auralia, employee discount, company events.Position – The successful applicant will work as a receptionist at our Parkwest Dublin hospital, handling phone calls and assisting patients upon arrival at our main reception desk. You will be part of a reception team, which already consists of 4 colleagues.Training will be provided for all steps - we love hiring the right people so regardless of experience, if you feel like you're a good fit for this role please applyDuties and Responsibilities:Guidance with all the below duties will be given throughout.Answer and manage incoming patient phone calls, directing them to the appropriate staff or department.Greet patients upon arrival at the reception desk, creating a welcoming and professional atmosphere.Assist patients with check-in procedures, ensuring accuracy of information and smooth flow of appointments.Notify doctors and relevant medical staff of patient arrivals in a timely and efficient manner.Ensure that patient medical files are prepared and available for the doctor prior to their appointment.Manage patient check-out processes.Schedule follow-up appointments as required, ensuring that patients are informed of future visits.Provide general administrative support to the medical team as needed, maintaining a high standard of customer service.Processing payments from patients.Job Type: Full-timePay: €28,000.00-€32,000.00 per yearBenefits:Company eventsEmployee discountOn-site parkingApplication question(s):Are you currently living in Ireland?Are you available to start immediately?Work authorisation:Ireland (preferred)Work Location: In person