Our client—one of Ireland's leading big box retailers—is searching for an exceptional
Duty Manager
to bring energy, leadership, and passion to their store operations in Swords, North Dublin.
As
Duty Manager
, you won't just oversee the store—you'll be the driving force behind operational excellence, exceptional customer service, and a thriving team culture. You'll inspire a team of enthusiastic professionals, championing high standards and making every day in-store a great one for customers and colleagues alike.
Responsibilities of the role:
* Lead Daily Store Operations: From stock control and merchandising to staffing and compliance, ensure the store runs smoothly and efficiently.
* Champion the Customer Experience: Bring energy and passion to every interaction, creating memorable shopping experiences that build loyalty and trust.
* Inspire & Motivate Your Team: Lead by example, setting high standards and cultivating a team culture rooted in collaboration, accountability, and results.
* Problem-Solve in Real Time: Use your initiative and quick thinking to resolve challenges and keep operations running smoothly.
* Communicate with Clarity: Maintain open and productive lines of communication between your team and senior management, ensuring everyone is aligned and supported.
Skills and experience required:
* Proven track record in retail management, ideally in a big box or large-format store.
* Experience leading teams of 25+.
* Strong leadership, people management, and organizational skills.
* Resilience and adaptability to thrive in a fast-paced, high-volume environment.
* A customer-first mindset with a passion for retail excellence.
Salary package:
* Salary 35-43K negotiable but must reflect experience
* 23 days holidays
* Bonus
* Pension scheme
* Life assurance
* Discounts
* Maternity and paternity leave
* Sick pay