PFH Technology are currently looking for a
Junior IT
Project Manager
.
Contract length:
12-months (with possible extensions)
Location:
Dublin
Purpose of Role
* To work as part of the Service Consolidation Programme managing the engagement with specified business teams across the impacted divisions to enable their migration to central HSE infrastructure.
* To manage core elements of that engagement and plan for the successful migration of their users and infrastructure using the frameworks, tools and processes of the programme while ensuring standards are met and our customers receive a satisfactory migration service through all phases of migration from Discovery & Planning to Execution and post migration support.
* To advocate for the end user in all engagements with the programme and technical teams.
Knowledge and experience:
* Must have a minimum of 3 years' work experience working as part of an IT team delivering change, in a similar lead role specifically in the following areas:
* Project Management
* Customer Engagement or Customer Relationship Management
* Must have experience in managing multiple stakeholders, keeping them informed and up to date as appropriate through status reporting
* Experience in technology infrastructure an advantage
Be able to demonstrate:
* Knowledge and experience in the delivery and management of ICT projects.
* Knowledge and understanding of Project Management methodologies
* The ability to successfully manage a range of different projects and work activities concurrently, utilising computer technology effectively and assigning work to others as appropriate to meet strict deadlines.
* Effective verbal communication skills, delivering complex information clearly, concisely and confidently.
* Strong written communication skills including strong report writing and presentation skills.
* Strong communication and interpersonal skills in order to deal effectively with a wide range of stakeholders
* Ability to collaborate and work through others to achieve desired outcomes.
* Self-motivation and proactive engagement
* Strong planning and organisational skills through experience managing multiple projects to successful outcomes with a technical element to them.
Responsibilities:
* Manage core elements of the Services Consolidation programme with the business teams
* Build and maintain the schedule of activities across all the technology components within area of responsibility, working with the service owners and T&T teams to deliver the service consolidation, taking in account organisational priorities and technical constraints
* Proactively maintain comprehensive, up-to-date project plans, status reports and project documentation
* Manage & deliver on specified consolidation plans for the service
* Guide the service teams on the delivery of the schedule, acting as a point of escalation for delivery risks and issues
* Create a collaborative environment with key stakeholders, with regular communications and a shared objective
* Develop strong business relationships with key service leads in the area for which the person has responsibility
* Collaborate with other ICT units and stakeholders to ensure that projects are delivered in a cohesive and planned manner
* Provide information to management in a timely manner, preparing regular status reports on the progress of migrations under your remit
* Prepare clear concise, accurate reports backed up by sufficient reliable documentary evidence
* Represent Service Consolidation programme on committees, groups, meetings as required
* Focus on customer and quality of service – promote and maintain a customer focussed environment by ensuring migration service users are treated with dignity and respect
* Seek feedback from migration service users to evaluate service effectiveness and efficiency ensure user is appropriately informed and supported through migration process
* Co-ordinate and support post migration issues to resolution with the relevant engineer & user
* Ensure a smooth handover to Service Management in a timely fashion as part of Service Introduction within project delivery
Other skills and competencies
* Show a commitment to a quality service
* To build and maintain strong relationships with key business and service leads at all levels including customers, colleagues, and other eHealth teams, working collaboratively to achieve results.
* Communication and Interpersonal skills
* Evaluate information, problem solving and decision making appropriate to the role
* The ability to quickly grasp and understand complex issues and the impact on service delivery
Admin
* Strong Microsoft Office Skills
* Create and maintain required artefacts for the administration of project
* Collation of Status reporting as required by programme
* Management of meetings, including scheduling, operating and minutes
PFH Technology, owned by Ricoh – a Japanese based global ICT company, is a premier provider of end-to-end ICT solutions and a managed services portfolio scaling from SMEs to large Enterprise organisations. We have unrivalled vendor relationships. We can procure, design, deploy and support all your ICT needs. Our ISO certified Custodian Cloud Services and Custodian Managed Services provide the technology and expertise to mitigate risk and reduce your costs immediately. We have a nationwide network of over 750 dedicated professionals, ready to meet your ICT needs, with offices in Dublin, Cork and Galway.
We are an equal opportunity employer and value diversity at PFH. We do not discriminate on the basis of age, disability, civil or family status, gender, gender identity or expression, sexual orientation, race, religion, or any other legally protected status.
We are committed to ensuring that individuals with disabilities or access needs are provided with reasonable accommodation during the recruitment process, to perform essential job functions, and to access the full benefits of employment. Please contact us if you require accommodation at any stage.