Business Analyst
Location: Dublin (Cherrywood)
Contract : 12 Months FTC
This is a great opportunity for someone who's curious, collaborative and ready to make a real difference.
As a
Business Analyst
in our Aviva Direct Transformation team, you'll help shape how we simplify and improve the way we work.
You'll turn business needs into clear, practical requirements that help us deliver meaningful change for our customers and our colleagues.
You'll work closely with teams across Product, IT, Underwriting and Operations — connecting people, creating clarity and keeping delivery moving.
If you enjoy solving problems and bringing structure to complex challenges, this role will give you the chance to make a positive impact from day one.
Duties & Responsibilities
* Translate business needs into clear, concise requirements and user stories, securing the right sign‑offs at the right time.
* Work closely with our third‑party IT partner to turn business needs into accurate technical specifications.
* Lead collaborative workshops, document outcomes and steer teams towards agreement and action.
* Engage proactively with Compliance, Risk, Legal, the DPO and other key support areas to keep delivery on track.
* Support Development and Test teams with the information they need, keeping everything aligned with QA and deployment plans.
Skills & Experiences
* Strong experience in business analysis within insurance or financial services, with the ability to simplify complexity into practical, actionable requirements.
* Confident stakeholder manager across business, IT and specialist support functions — including third‑party vendors.
* Excellent communicator who listens well, asks the right questions and brings people with them.
* A strong sense of ownership — you follow through, deliver, and take pride in high‑quality outcomes.
* Experience managing timelines, scope and delivery plans for digital or operational change initiatives.
What will you get for this role?
Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you.
We have so much to offer when it comes to being an Aviva colleague.
* A competitive market leading salary depending on skills, experience, and qualifications
* Generous pension (employee contribution matching of up to 14% if you contribute 8%)
* Annual performance related bonus and pay review
* Holiday allowance of 25 days plus bank holidays, and the option to buy/sell up to 5 additional days
* Generous Health & dental insurance contributions after six months
* Aviva Matching Share Plan and Save As You Earn scheme and Approved Profit Share Scheme
* TaxSaver Travel Scheme
* Up to 40% discount for some Aviva products plus discounts for Friends and Family
* Professional qualification support and transparent career progression plans
* Brilliantly supportive policies including parental and carer's leave
* Flexible benefits to suit you, including sustainability options such as cycle to work
* Make a difference, be part of our
Aviva Communities
and use your paid volunteering days to help others
* We take your wellbeing seriously with lots of support and tools
Aviva is for Everyone
Our diversity and inclusion policies and initiatives are shaping an environment where everyone feels welcome regardless of age, disability, race, ethnicity, gender, gender identity, religion, culture, sexual orientation, national origin, marital status, pregnancy, maternity or those with other caring responsibilities.
Our approach helps to ensure that Aviva is a place which values difference and provides equal opportunities for all.
We flex locations, hours and working patterns to suit our customers, business, and you.
Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.
We prefer all applications to be submitted online, however if you require an alternative method of applying, please contact please contact Kirthi Kanikireddy phone or send an email to