Quality Assurance Professional
This is a Quality Assurance role that involves monitoring, controlling and improving all related customer processes to ensure customer satisfaction. The primary objective of this position is to serve as the principal customer interface for quality metrics and improvement initiatives.
The key responsibilities of this position include management of closed loop customer complaints and improvement processes, generation and review of quality metrics systems, overall responsibility for DMR/DHR and technical files, data collection, analysis and reporting, pareto and trend analysis.
* CAPA (Corrective Action Preventative Action) Analysis
* NCM (Non Conforming Material) Analysis
* RMA (Return Merchandise Authorization)
Responsibilities:
* Instrumentation inspection reports including OQ/PQ/ISO testing validation protocols
Technical documentation - specifications sheet,
The ideal candidate will have minimum NFQ Level 7 Degree or Diploma in Science or Engineering with at least 2-3 years experience working in similar roles. Prefereably holds an ISO QMS certification.