Aiven is seeking a highly skilled Technical Account Manager to join our team. This role will involve working closely with our largest enterprise customers and partners to optimize their experience and accelerate time-to-value when using Aiven's Open Source services.
Key Responsibilities:
* Help customers/partners succeed by building successful relationships during the entire customer journey.
* Develop a deep understanding of the customer's/partner's business priorities, operational model/objectives, cloud environment, cloud architecture/roadmap, and technical initiatives.
* Maintain awareness of customer/partner operations as the Aiven advisor to assist with operational planning, risk management and act as an advisor for deployments.
Required Skills and Qualifications:
* Experience working in technology/software sales, pre-sales or consulting.
* Fluency in French and English.
* Ability to understand customers' technical requirements on an architectural level and articulate to the Product team or supporting Solution Architecture team.
* Knowledgeable of public clouds (AWS, Google or Azure) and in the areas of compute, storage - block and object, networking, and security groups.
Benefits:
* A competitive salary and benefits package.
* The opportunity to work with a global team of talented professionals.
* Access to cutting-edge technology and tools.
* Ongoing training and development opportunities.
What We're Looking For:
We are looking for a customer-centric professional who is passionate about delivering exceptional customer experiences. If you have a strong background in technology and a proven track record of success in sales, pre-sales or consulting, we want to hear from you.
This role requires a high degree of technical knowledge, excellent communication and project management skills, and the ability to build trusted relationships with premier enterprise customers and partners.
In return, we offer a dynamic and supportive work environment, opportunities for career growth and development, and a competitive compensation package.