Overview
Job Title: Dispatch Agent (Operations)
Company: Swissport
Location: Dublin Airport
Contract Type: Full Time
Hours: 37.5 hours per week, between Monday – Sunday (shift work)
Salary: 16.49 per hour
About the Company:
Swissport is an award winning, leading provider of ground and air cargo services, dedicated to delivering efficient and reliable solutions to airlines and airports worldwide.
About the Role:
As a Dispatch Agent with Swissport, you will be responsible for coordinating the movement of cargo and ensuring timely and accurate dispatch of shipments to their designated destinations.
Responsibilities
Key Responsibilities:
* Prepare necessary paperwork and documentation for flight crew, including flight plans, load sheets, and fuel data.
* Communicate aircraft fuel and load data accurately to flight crew and load control, ensuring compliance with safety and operational requirements.
* Liaise with all stakeholders, including ground crew, flight operations, and airport authorities, to ensure the aircraft is loaded as per specifications and operational requirements.
* Prioritise tasks and manage the turnaround of aircraft from arrival to departure, ensuring efficiency and adherence to schedule.
* Operate aerobridges and aircraft stand guidance systems safely and effectively to facilitate aircraft boarding and disembarkation.
* Drive various vehicles airside, including cars, vans, and minibuses, in accordance with airport regulations and safety protocols.
* Perform aircraft weight and balance calculations as required, ensuring compliance with safety regulations and operational standards.
Qualifications
Qualifications:
* Previous experience in aircraft ground operations, ramp handling, or a similar role is advantageous.
* Knowledge of aircraft loading procedures, weight and balance calculations, and aviation safety regulations.
* Excellent communication skills with the ability to liaise effectively with stakeholders at all levels.
* Strong organisational skills and the ability to prioritise tasks in a fast-paced environment.
* Flexibility to work varied shifts, including early mornings, evenings, weekends, and holidays, based on operational requirements.
* Valid driver's license and ability to operate vehicles airside in compliance with airport regulations.
Benefits:
* Access to Employee Assistance Programme and wellness initiatives.
* Comprehensive training and development programmes.
* Free onsite parking whilst at work
* Employee discounts on travel and retail products.
* Retirement savings plan with employer contributions.
* Career advancement opportunities within the aviation industry.
Join Swissport and become part of a dynamic team dedicated to delivering excellence in customer service and aviation operations.
Swissport is an equal opportunity employer committed to diversity and inclusion in the workplace.
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