Shop Manager – Ireland
YOUR ROLE IN THE TEAM
As the Shop Manager you set the tone for the shop, creating a fun environment which our customers love to be in, while driving yourself and your team to achieve shop targets. You will provide full operational support, direction and guidance to your shop, ensuring that the experience for every Paddy Power customer is memorable and tailored to meet their needs.
We are forever pushing and exploring new ways to drive the business to adapt to Retail’s ever‑evolving online presence. We seek people who embrace technology, new betting services and ways of working, promoting our online products within our shops and delivering an epic customer journey.
Results come from targets and team progression. As a manager you’ll develop your team, training them for the next level of their career and equipping them to succeed.
We offer incredible opportunities for managers to grow their career and provide progression avenues.
HOW WE DO IT
We stay customer focused by building strong relationships, educating and guiding your team to deliver excellent customer service face‑to‑face and over the phone, while cross‑selling retail and online products.
Other duties will include:
Know the business by speaking with the local community and competitors to better understand their customers and gain local market insights.
Lead from the front by providing clear guidance and feedback to get your team working to a high standard together.
Stay focused on results by setting goals for you and your team and eagerly finding ways to improve shop performance and reach targets.
Be a clear communicator by actively encouraging your colleagues to share ideas on how things can be done better, quicker and easier.
Play by the rules by ensuring the shop complies with social responsibility commitments and all operational procedures, including cash management.
Lead by example and drive your team to maintain shop presentation standards.
Are you a team player who can provide clear guidance and feedback? Do you love getting your team to work to a high standard together? Because we’re all about working together to get the job done.
Adaptable to different situations? Curious and wish to constantly develop? Paddy Power can guide you along the way, continuously enabling you to map your journey with this exciting brand.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Sales and Business Development
Industries – Entertainment Providers
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