About UsWe are a family-run business, established in 1995, with a strong team spirit and excellent staff retention. We originally specialised in fireplaces, but quickly expanded to kitchen worktop and stoves, with a customer base throughout the island of Ireland.The RoleWe're looking for a proactive, personable, and highly organised individual to join our team as a Customer Service & Sales Coordinator. This role suits someone who enjoys engaging with customers online and in our showroom, supporting sales, handling scheduling, and assisting with social media.You'll be the first point of contact for customers, guiding them through our products and providing support with whatever their requirements are. You'll also help with day-to-day admin to keep operations and schedules running smoothly. For the right candidate, there will be opportunities to contribute to our social media content and posts.We welcome applicants with both limited and extensive experience — salary and responsibilities will be tailored to the individual.What You'll DoProvide friendly, professional customer service via phone, email, messaging, and face-to-face in the showroomWhen required, welcome customers into the showroom, offer product/service information and support customers in making purchase decisionsHelp prepare quotes, maintain customer records, and assist with sales follow-upsManage basic scheduling, bookings and coordination with internal team membersHelp with general administrative and organisational tasksContribute to a smooth and efficient daily workflow for the teamAssist with social media content, including posting updates and replying to messagesWhat We're Looking ForStrong communication and interpersonal skillsConfident engaging with customers face-to-face in a showroom environmentGood organisational and multitasking abilitiesAbility to work on your own initiativeGood computer and office software skills.Basic familiarity with social media platformsCreative input is a bonusExperience in customer service, retail/showroom sales, admin, or social media (preferred but not essential)What We OfferFriendly, supportive team environmentIn house training and support providedOpportunities for career growth within the companyStable, long-term role with room to growCompetitive salarySalary will be a competitive rate depending on experienceHow to ApplySend your CV and a brief cover letter explaining why you'd be a great fit to:Or alternatively please submit your CV and a brief cover note via Indeed.Job Types: Full-time, PermanentPay: €27,000.00-€42,000.00 per yearBenefits:Company pensionEmployee discountOn-site parkingSick payAbility to commute/relocate:Monaghan, County Monaghan: reliably commute or plan to relocate before starting work (required)Experience:Sales coordinator: 1 year (preferred)Language:English (required)Licence/Certification:Drivers License (preferred)Work authorisation:Ireland (required)Work Location: In person