IT Technical Coordinator
Join to apply for the IT Technical Coordinator role at Mj Scannell Safety.
This role is responsible for administering ERP and website systems, providing technical support, generating business-critical reports, and assisting with administrative functions across departments. A key part of this role involves managing our eCommerce website to ensure system uptime, user account support, and integration with supply chain processes. The ideal candidate will be comfortable operating at the intersection of IT and business operations, especially within a supply chain-driven environment.
Responsibilities
* Administer ERP and website systems.
* Provide technical support across departments.
* Generate business-critical reports.
* Assist with administrative functions and cross-department initiatives.
* Manage the eCommerce website, ensure system uptime, user account support, and integration with supply chain processes.
* Collaborate with IT and business teams to optimize processes in a supply chain context.
Qualifications
* Bachelor’s degree in Information Technology, Computer Science, Business Administration, Supply Chain Management, or related field (or equivalent experience).
* Minimum 2-3 years of experience in IT support, ERP administration, or website management.
* Understanding of supply chain processes (procurement, inventory, order fulfilment, logistics).
* Experience with eCommerce platforms (e.g., Shopify, WooCommerce, Magento) and ERP systems (e.g., Odoo, NetSuite, SAP, etc.).
* Strong analytical skills and ability to create reports using tools like Excel, Power BI, or similar.
Preferred Skills
* Excellent communication and interpersonal skills with a proactive, service-oriented mindset.
* Familiarity with APIs or system integrations between ERP and eCommerce platforms.
* Basic knowledge of HTML/CSS or web CMS management.
* Experience with ticketing or help desk systems (e.g., Freshdesk, Jira, Zendesk).
* Knowledge of cybersecurity best practices and user access control.
Benefits
* Annual Bonus / 13th Cheque.
Job Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Information Technology
* Industries: Strategic Management Services
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