Front Office Supervisor Role
We're seeking a dedicated and passionate individual to join our front office team as a Front Office Supervisor. This is an exciting opportunity for someone who is enthusiastic about delivering exceptional customer service and contributing to the success of our hotel.
* Provide a warm, friendly, and courteous welcome to all guests, ensuring their stay with us is memorable and enjoyable.
* Assist in achieving high standards through mystery audits, customer comment indexes, quality evaluations, and hotel standards.
* Efficiently manage front office departmental operations, streamlining processes to enhance productivity and guest satisfaction.
* Collaborate with the management team to maintain a positive and motivated work environment, fostering high morale among staff at all times.
About Us
We bring the heart of hospitality to every hotel we own and operate. Our growth and expansion plans are focused on spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, you can feel the Dalata difference in our hotels across Ireland, the UK, Germany & the Netherlands, and we'll continue to expand our reach, focusing on key UK cities, Dublin and Continental Europe.