Client Care Coordinator Required, Blanchardstown
Our client is a fast growing homecare company with offices spread across Ireland. They require an experienced scheduler for their Blanchardstown office. This is an onsite role.
Your responsibilities as a Client Care Coordinator will include but not limited to:
1. Coordinating care assistants schedules on a daily basis.
2. Address any operational issues arising in relation to customer care calls.
3. Ensure all clients have a permanent care team assigned to them
4. Deal with any scheduling queries and respond accordingly
5. All emergency cover assigned until 10am the next working day
6. Ensure clients are informed of all time changes
7. Ensure all schedules are assigned 2 weeks in advance
8. Ensure weekly allocated hours are correct.
9. Liase with Care Manager on start dates for new carers
10. Reports completed on the shared drive by 12pm on the last working day
11. All shifts covered 2 weeks in advance
12. Weekly reporting
We are looking for a candidate with a minimum 1 year experience in a similar role.
To find out more please apply or contact me at: #LI-LH1