Do you thrive in a fast-paced environment and enjoy ensuring exceptional guest experiences? Are you passionate about the hospitality industry and have experience in meetings and events? If so, we want to hear from you!
About the Role:
We are looking for a highly motivated Food and Beverage Assistant to join our dynamic team, specifically focused on supporting meetings and events. You will play a key role in ensuring the smooth operation of all food and beverage services for our valued guests.
General Responsibilities:
* Provide efficient, prompt, and courteous service
* Serve guests promptly and courteously
* Accurately record guest orders and serve food and beverage orders
* Check periodically with guests to see if they would like anything else
* Process guest checks accurately
* Deal with compliments and complaints, reporting them to the manager/supervisor
* Arrange furniture as needed
* Ensure that the working area and station are stocked with "mise-en-place" and kept clean and tidy at all times
* Ensure that all items of service and consumable goods meet the required level of service
* Maintain a thorough working knowledge of the menu, wine and beer list, and content of menu items to advise guests on selection and promote additional sales
* Promote additional sales by upselling professionally and courteously
* Have full knowledge of alcohol and liquor policies and regulations, and comply fully with them
Other Important Miscellaneous Duties:
* Stay current with activities in the hotel
* Attend meetings and training as required by management
* Accept flexible work schedules necessary for uninterrupted service to hotel guests
* Continuously seek to demonstrate professionalism in own job function
Qualifications:
* Minimum of 1 year experience in a food and beverage service role, preferably within a hotel setting
* Proven experience supporting meetings and events
* Excellent communication and interpersonal skills, with the ability to build rapport with guests
* Strong teamwork and collaboration skills
* A positive and enthusiastic attitude with a dedication to exceeding guest expectations
* Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously
* A flexible approach to scheduling, including evenings and weekends
* Basic knowledge of food and beverage service procedures is a plus
What We Offer:
* Competitive salary and benefits package
* Opportunity to learn from experienced chefs and gain valuable exposure to the hospitality industry
* Work in a dynamic and supportive team environment
* The chance to be part of a team creating exceptional guest experiences
* B&B discounts across the iNUA Collection group
We encourage applications from enthusiastic individuals eager to learn and contribute to our team's success.
We look forward to hearing from you!
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