Transfer Agency /Client service Fund Administrator 12 months Dublin One of our large financial clients is currently looking for a motivated person within Transfer Agency Respond to all investor queries within the agreed client SLA. Respond to and assist on all queries and escalations from processing teams (Dealing, Cash Settlements, Distributions, etc.). Manage risks through engagement with internal teams within Transfer Agency to resolve queries Engagement with Fund Accounting, Custody and other service providers to the fund Take the lead in your team on client/internal escalations and projects Organise and manage a rota within your team of daily / weekly tasks Supervise the day-to-day activities and staff within the team Managing SLAs within Transfer Agency and escalating any potential late deliverables to the management team and / or client SKills Responsible for accurate and timely completion of assigned tasks. Third level qualification is preferred or the equivalent combination of education and experience Experience in Transfer Agency is preferred. Broad Transfer Agency knowledge in dealing, contact centre, cash settlements, reconciliations or client service is required. Must be capable of working as part of a team and also on own initiative Training & support provided Career progression for high achieving candidates Please apply with your most resent CV Skills: customer service Transfer Agency Excellent communication skills