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Customer support agent

An Post Commerce Business Solutions
Customer support agent
Posted: 18 October
Offer description

Customer Service Roles Available
We are currently seeking applicants for customer service positions within our back office support team.
This is an excellent opportunity to work in a progressive, team-oriented environment where professional development is supported and encouraged.
Key Responsibilities:
Collaborate effectively as part of a back office support team.
Respond to customer enquiries via phone or email regarding account transactions.
Resolve customer issues efficiently, maintaining a high level of customer satisfaction.
Maintain accurate and detailed customer records.
Assist customers with opening, closing, and managing their accounts.
Ensure all activities are carried out in compliance with regulatory requirements.
Additional Information:
Prior knowledge of financial services is not essential but will be considered an advantage.
Comprehensive, role-specific financial services training will be provided.
Job Type: Full-time
Pay: €28,******-€33,****** per year
Benefits:
Company events
Company pension
Employee assistance program
On-site parking
Wellness program
Work Location: In person

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