**Customer Service Expert Sought**
We are recruiting for a Customer Service Expert to join our team as a Cafe Manager. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and leading a team to success.
About the Role:
* This is a key leadership position that requires a strong track record in customer satisfaction and team leadership.
* You will be responsible for overseeing the daily operations of the cafe, including managing staff, inventory, and customer service.
* You will also be expected to stay up-to-date with industry trends and developments, applying this knowledge to improve menu design, purchasing, and overall business performance.
Requirements:
* A minimum of 2-3 years experience in hospitality management or supervisory roles.
* Strong knowledge of food service business principles, including menu design, margins, and purchasing.
* A passion for excellent customer service and a drive to instill this in the team through training, coaching, and personal development.