We aim to deliver outstanding guest experiences, driven by our core values of passion, customer focus, teamwork, and integrity.
The Hospitality Service Manager will oversee the front office team, ensuring prompt and courteous service for guests. This includes managing staff, developing and motivating team members, and analyzing operational costs.
The ideal candidate will have a minimum of 2 years' experience in a similar role within the hospitality industry, possessing strong leadership and customer service skills. Proficiency in cloud-based systems and Microsoft Office is also essential.
Key Responsibilities:
* Lead the front office team to achieve exceptional guest satisfaction
* Manage staff performance, development, and motivation
* Analyze and optimize operational costs
Requirements:
* Minimum 2 years' experience in a similar role within the hospitality industry
* Strong leadership and customer service skills
* Proficiency in cloud-based systems and Microsoft Office