OverviewA five-star career awaits at Carton House! We invite you to begin your next career chapter at Carton House - a storied and dynamic five-star resort destination and the first and only member of the Fairmont Hotel collection in Ireland.Nurturing a working environment built on fairness, inclusivity, and growth for all team members, we deliver the highest standard of service, turning moments into memories for all of our guests.We are currently recruiting a Lead Host to join our Carriage House and Kathleen's Kitchen Restaurant Team at Carton House.Key ResponsibilitiesFollow up each booking for Afternoon Tea and The Morrison Restaurant to deliver the perfect service to our guests.Make sure the booking widget is updated every day.Profiling guests. Ensuring the information from Opera are the same as Sevenrooms information. (Special occasion, returning guest, etc ...)Be the host for Afternoon Tea and The Morrison Room service.Write and communicate a handover to the other F&B service.Key RequirementsPrevious experience in a similar role within a 5* property.Ability to work flexible hours, including weekends, bank holidays, early shifts and evening shifts.Working knowledge of Opera.Excellent attention to detail.Excellent communication skills.Results driven with a strong personality and the natural ability to build rapport with people.Confident in communicating with a wide range of people, both internally and externally.Why work for Carton House, A Fairmont Managed Hotel?To be part of Accor's large global hospitality network.Employee benefit card offering discounted rates in Accor Hotels worldwide.Refer a Friend bonus of €250.Learning and development opportunities.Employee Assistance Programme.Strong team focus and team atmosphere.Meals and uniform are provided.Free parking.Team-building and social events organised throughout the year in line with our successful Awards and Recognition Scheme.Training is provided both on-the-job and through organised training seminars with both internal and external trainers.
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