Join to apply for the Portfolio Manager role at KONE5 days ago Be among the first 25 applicantsJoin to apply for the Portfolio Manager role at KONEPurposeThe Portfolio Manager is developing mutually beneficial relationships between KONE and customers across core 1 and 2 customers and responsible for maximizing KONE’s current and future share of customer’s business by identifying solutions and developing processes that add value to both KONE and the customer.PurposeThe Portfolio Manager is developing mutually beneficial relationships between KONE and customers across core 1 and 2 customers and responsible for maximizing KONE’s current and future share of customer’s business by identifying solutions and developing processes that add value to both KONE and the customer.Key Responsibilities & Key ActivitiesCustomer relationship managementAccountable for managing assigned National Core 1 and 2 customersAccountable for accuracy of customer data and hierarchiesAccountable for customer plans, their approval and follow-up with the unit managementAccountable for building and coordinating relationships on many levels between customersorganization and KONE as well as other stakeholdersResponsible of evaluating any commercial or operational risks or customer complaints related to the account and raising them with the Management teamSellResponsible for creating and managing opportunities within assigned customer baseCreates value propositions with clearly described benefits of KONE solutions for customer’s needs including Digital Solutions i.e. 24/7 Connected ServicesAccountable for national or frame agreements and managing the customer’s contract portfolioResponsible for developing the profitability of the customers’ business with KONE according to the account planRenegotiation and cancellation preventionRenegotiates expiring contracts proactivelyEnsure PO process followedResponds and resolves cancellation risksDefends price escalation and resolve issuesMonitor and resolve suspended contracts if anyPre qualifications support and submissionTender preparationQuotation/offer preparationOperational report runningMeeting preparationComplaint and query handlingSolves any complaints with the rest of KONE teamHandles queriesSupports the finance function in money collectionData quality and communications to ensure customer experienceMonitors the leads and new opportunities in CRM and assigns them to right personDocuments the customer and contact information, maintains customer dataSkills & Key ExperiencesPrevious key account management is essentialLifts industry experience is beneficial but not essentialExperience in delivering internal and external presentationsKnowledge of SAP & Salesforce is beneficialExcellent communication skills and the ability to convey information to both influence and negotiate good working relationships with customers and colleaguesIdentifying and mitigating potential risks within the portfolioWe offer a competitive salary, 21 days holiday and 10 additional Bank Holidays, Pension Scheme, Development opportunities and development reviews to help you achieve your professional goals. Endless support from experienced leaders within the lifts industry, Quarterly Commission, Car, Hybrid working.At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.Read more on www.kone.com/careersSeniority levelSeniority levelAssociateEmployment typeEmployment typeFull-timeJob functionJob functionFinance and SalesIndustriesIndustrial Machinery ManufacturingReferrals increase your chances of interviewing at KONE by 2xSign in to set job alerts for “Portfolio Manager” roles.Dublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland 23 hours agoDirector, Private Investment Banking (Relocation to Bermuda)Dublin, County Dublin, Ireland 5 days agoDublin, County Dublin, Ireland 2 weeks agoInvestment Banking Manager/Associate DirectorDublin, County Dublin, Ireland 2 weeks agoDublin, County Dublin, Ireland 2 days agoDublin, County Dublin, Ireland 2 weeks agoDublin, County Dublin, Ireland 2 weeks agoTreasury Manager - Investment ManagementDublin, County Dublin, Ireland 2 weeks agoSenior Investment Management Specialist - European Private Markets – LondonDublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland 1 month agoDublin, County Dublin, Ireland 1 month agoDublin, County Dublin, Ireland 20 hours agoCompliance Manager – Global Asset Management FirmChief of Staff - Scientific Strategy & Portfolio Management OperationsDublin, County Dublin, Ireland 6 days agoDublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland 2 months agoPerformance Attribution Analyst - Investment ManagerDublin, County Dublin, Ireland 2 weeks agoDublin, County Dublin, Ireland 2 weeks agoTransitions Optical - Global Category & Portfolio ManagerDublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland 2 weeks agoInvestment Business Analyst - 18 Month FTCDublin, County Dublin, Ireland 1 week agoEngagement Manager, Aircraft Investment AdvisoryDublin, County Dublin, Ireland 2 months agoAssistant Manager/Manager – Asset Management - Consulting - AdvisoryDublin, County Dublin, Ireland 2 hours agoInvestment Business Analyst - 18 Month FTCDublin, County Dublin, Ireland 2 weeks agoDublin, County Dublin, Ireland 1 month agoDublin, County Dublin, Ireland 3 months agoLife & Pensions Client Portfolio ManagerDublin, County Dublin, Ireland 2 weeks agoTreasury & Trade Solutions Risk & Remediation Transformation Program Manager, Vice PresidentDublin, County Dublin, Ireland 6 days agoDublin, County Dublin, Ireland 6 days agoDublin, County Dublin, Ireland 1 month agoWe’re unlocking community knowledge in a new way. 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