Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
As a Principal Infrastructure Engineer at Toast, you will lead the architecture of systems powering our developer ecosystem and software delivery lifecycle. This includes platforms for code collaboration, service discovery, developer workflows, and CI/CD at scale.
Toast has invested in a strong foundation of developer tooling and platforms. This role is an opportunity to build on that foundation by connecting these systems into a unified intuitive experience, helping engineers move from ideation to production with speed, clarity, and confidence.
Responsibilities
Define and drive the architecture of the end-to-end developer experience across source control (GHES), developer portal (Backstage), engineering metadata, and CI/CD systems
Optimize developer tooling to enhance engineering productivity, accelerate feedback loops, and reduce friction across the SDLC
Own and evolve the developer portal as the central system for service discovery, documentation, and workflow orchestration
Design and improve CI/CD pipelines, build systems, and release processes to increase reliability, security, and delivery speed
Architect the developer platform to serve both human developers and AI agents, maintaining the guardrails that make both safe to operate at scale
Use telemetry and insights to identify opportunities and drive measurable improvements in developer experience
Partner with cross-functional stakeholders to advance shift-left methodologies and promote a fail-fast engineering culture
Lead through influence across multiple teams and reporting lines, setting technical direction and driving adoption of platform standards without direct authority
Requirements
Deep software engineering background building platforms, developer tooling, or software delivery systems
Experience working with systems like GitHub Enterprise, Backstage or similar portals, and CI/CD platforms at scale
Strong understanding of developer workflows across the software development lifecycle
Ability to design systems that span multiple tools, teams, and stages of the SDLC
Track record of improving developer productivity or engineering effectiveness at scale
Demonstrated ability to drive adoption of technical standards across teams you do not control
Experience building or scaling internal developer platforms
Familiarity with artifact management, dependency management, and release governance
Experience using data and telemetry to improve engineering workflows
Strong working expereince in languages such as Go, Java, and Kotlin
Benefits
We strive to provide competitive compensation and benefits programs that help attract, retain, and motivate the best and brightest people in our industry. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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