At Apple, we bring together great people and great ideas to deliver exceptional experiences for our customers and the teams who support them. The Equipment Operations organization plays a vital role in this mission, empowering Apple employees globally with the technology and tools they need to innovate and succeed. We ensure the systems and programs behind Apple's internal technology ecosystem run smoothly and scale effectively.
Description
The Manager, Program Operations – Vendor & Fulfillment, leads a global team of Program Managers and Regional Supplier Managers, driving operational excellence across asset management programs, strategic vendor partnerships, and high-impact fulfillment processes. This role requires an individual who excels at simplifying complexity, improving processes, and delivering reliable outcomes in a dynamic environment.
Minimum Qualifications
8+ years of experience in operations, logistics or supply chain leadership
Experience working with 3PLs or vendors in a performance-driven environment
Strong analytical and problem-solving skills with experience using metrics to guide decisions
Excellent communication and cross-functional partnership skills
Preferred Qualifications
2+ years of people management experience leading operational or program teams
Experience in operational fulfilment, asset management or hardware deployment programs
Experience leading process improvement initiatives or scaling operational programs
Knowledge of logistics market trends, rate structures or warehouse operations
Experience developing standard operating procedures and operational documentation Comfort working with data to create dashboards, measure KPIs and identify trends