Are you a tech-savvy problem solver who enjoys helping people and ensuring smooth IT operations? We're looking for anIT Technician / Support Specialistto join our team and provide high-quality technical support across hardware, software, and network systems.In this role, you'll be responsible for troubleshooting and resolving IT issues, managing user accounts, maintaining devices, and ensuring systems are secure and operational. You will respond to support requests efficiently, document solutions, and collaborate with cross-functional teams to improve workflows and IT processes. Your expertise will directly contribute to keeping our organization running smoothly and empowering colleagues to do their best work.What We're Looking For:2+ years of experience in IT support, desktop support, or a related technical roleStrong knowledge of Windows, macOS, and common enterprise applicationsFamiliarity with ticketing systems, remote support platforms, and IT management toolsExcellent problem-solving, communication, and customer service skillsProactive, reliable, and able to work independently or as part of a remote or on-site teamWhy Join Us: Flexible work options, including remote work Join a collaborative, innovative, and supportive IT team Opportunities for professional growth, certifications, and career advancement Competitive compensation and benefits Make a meaningful impact by maintaining critical IT systems and improving the user experienceIf you're ready tosolve IT challenges, optimize workflows, and support a high-performing team, we'd love to hear from you Apply now or reach out directly to learn more.