Account Management Team Leader | Fintech | Cork
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This role would suit an ambitious and confident Account Management Team Leader. Working with our client, you will lead, guide and support a talented team in the implementation of B2C and B2B sales. You will be dynamic in your approach and thrive working in a new, exciting and fast paced environment.
Responsibilities
* Manage and execute the process of all B2B communications to ensure high-level targets are met and exceeded.
* Communicate sales plan activity to all team members and ensure implementation.
* Coach and develop a team of multilingual account executives to develop and drive performance leveraging sales playbook and sales techniques through to a positive outcome.
* Run effective and proactive motivating daily/weekly/monthly meetings with the sales team to ensure all objectives are understood and targets are met and exceeded.
* Responsible for individual team member progress and development, and to ensure optimum levels of account activations and revenue generation and activities completed (defined by the number of calls/emails) in line with company goals.
* Drive delivery of both individual and team account activations & revenue against predefined targets and associated KPI's.
* Provide relevant management information, including recommendations on people, product and service related issues.
* Have opportunities to identify any opportunities to improve performance and help the company achieve its larger objectives.
* Manage all communication with the client through the client's point of contact.
What we offer
* Permanent full time employment contract
* Performance-based bonus
* Opportunity to advance your career
* Training and learning initiatives
* Great rewards for referring your friends
* Inspiring and fun environment. Our offices are known for their innovative, fun and pleasant design. Enjoy our 'relax' and 'play' areas as well as our onsite gym
* Community projects. Want to make the world a better place? We run CSR (corporate social responsibility) events all year long.
* Private medical insurance coverage (after 6 months tenure). We work with one of the best suppliers (VHI) where you will benefit from a professional package.
* Bike-to-work tax relief
* Maternity and paternity leave
* Access to GP care and an occupational health advisor.
Who this role is for
* You have a strong passion for sales (Previous sales experience is essential, with experience running existing business - upsell/cross sell/retentions).
* You have previous people management experience, with a proven background in the development of highly effective sales strategies and track record in achieving results.
* You have previous experience with Salesforce with proven experience in utilizing Salesforce reporting to drive results.
* You are highly motivated, with excellent organisational skills, thriving in a highly target driven environment.
* You are highly influential with ability to motivate and develop a strong team of sales professionals through your professional leadership.
* You are highly confident with strong planning and presentation skills: you will report to senior management and client contact on a daily/weekly basis with regard to targets and activity.
* You have excellent interpersonal and communication skills.
* You are highly analytical and experienced at analysing and creating reports and metrics in line with client needs.
About Us
Since founded in 1998, excellent customer service is our passion - in 2020 we went one step further and are now part of TELUS Digital. Since then, over 70,000 team members are providing customer service at its best in more than 50 languages for international and well-known partners.
TELUS Digital recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all candidates must demonstrate behaviours that are reflective of our values:
* We passionately put our customers and communities first.
* We embrace change and innovate courageously.
* We grow together through spirited teamwork.
At TELUS Digital, we are committed to diversity and equitable access to employment opportunities based on ability.
Seniority Level
Entry level
Employment Type
Full-time
Job Function
Other and Sales
Industries
Outsourcing and Offshoring Consulting
Apply Now
Join our team and apply now! Apply now and if you're successful with your initial application, our recruitment department will be in touch within 7 days. If your profile does not meet all the listed requirements, don’t hesitate to apply anyway! We wouldn’t like to miss the opportunity of meeting a great candidate.
Learn more about TELUS Digital: telusdigital.com
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