Job Title: Administration Officer
Location: Limerick
Reports to: HR Director
Job Type: Full-Time
Salary: Competitive
Note: Starting date is 25th of August
Job Summary:
Kaph Kaph Care is looking for a full-time Admin Officer. The Admin Officer will provide administrative support to the management and operational teams of the home care and recruitment agency. This role requires a highly organized individual who can manage a variety of administrative tasks, ensuring smooth operations within the agency. The Admin Officer will handle everything from office organization to assisting with client management processes.
Key Responsibilities:
Administrative Support:
* Provide general administrative support, including answering phone calls, responding to emails, and managing external correspondence.
* Maintain and update client records, staff files, and other critical documents.
* Organize and maintain filing systems, both digital and physical.
* Handle day-to-day office tasks, such as ordering office supplies and ensuring office equipment is in working order and the company compliance with policy and regulations .
Client Management:
* Assist in coordinating home care services, including communicating with clients, caregivers, and external partners.
* Manage and update client schedules for care services, ensuring caregivers are matched with clients appropriately.
* Address client queries and concerns in a timely and professional manner.
* Ensure that client satisfaction is maintained through continuous communication and follow-up.
Compliance & Reporting:
* Ensure all administrative processes are in compliance with relevant regulations (e.g., GDPR, health and safety laws, recruitment laws).
Payroll
Shift scheduling and cover
Required Skills & Qualifications:
Education & Experience:
* Previous experience in an administrative role, office management, ideally within a home care or recruitment agency setting.
* A high school diploma or equivalent is required; additional qualifications in business administration or human resources are an advantage.
* Excellent organizational and time-management skills.
* Strong verbal and written communication skills.
* Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and general office software.
* Ability to handle multiple tasks simultaneously and prioritize effectively.
* Knowledge of recruitment processes and client care management systems is an advantage.
Personal Attributes:
* Professional, courteous, and friendly demeanour.
* Strong attention to detail and accuracy.
* Ability to maintain confidentiality and work with sensitive information.
* Flexibility to adapt to changing tasks and priorities.
Working Conditions:
* Work is based in an office environment.
* Standard office hours, with some flexibility required based on the needs of the agency.
How to Apply:
Please submit your CV and a cover letter to
Job Overview
We are seeking an Administrative Officer to join our team. The ideal candidate will be responsible for providing administrative support and ensuring efficient office operations.
Duties
* Managing office supplies and equipment
* Assisting in the preparation of reports and presentations
* Coordinating meetings and appointments
* Maintaining accurate records and files
* Liaising with internal and external stakeholders
* Supporting the team with administrative tasks
Skills
* Proficiency in English languages
* Strong administrative skills
* Familiarity with Microsoft Outlook, Office, and IT systems
* Excellent customer service abilities
* Strong organisational skills
* Effective communication skills, both written and verbal
Note: Starting date is 25th of August
Job Type: Full-time
Experience:
* Administration: 1 year (required)
Work authorisation:
* Ireland (required)
Work Location: In person
Application deadline: 20/08/2025
Reference ID: KAPH25/AD01
Expected start date: 25/08/2025