Job description:
Orwell Healthcare is seeking an organised and proactive Executive Personal Assistant (PA) to provide high-level administrative and strategic support to the Director of Care and the Company Directors. This role demands exceptional organisational skills, and the ability to manage complex documentation and regulatory communications, particularly with HIQA and other regulatory bodies.
Orwell Healthcare is one of Dublin's most respected healthcare providers, with an unrivalled reputation for the care and consideration we demonstrate every day to our residents since 1987. We have two locations based in Rathgar. Orwell Private includes Convalescence, Long Term Care, and an Acquired Brain Injury Unit. Our second location, Orwell Queen of Peace specializes in Long Term Care.
Key Responsibilities:
Act as first point of contact for the Director of Care, provide diary management support scheduling appointments, meetings, and events as requested.
Conducting daily reviews of complaints, coordinating with relevant staff and managers to ensure timely implementation and follow up of the established action plans.
Oversee and coordinate meetings, including scheduling, minute-taking, and documentation distribution.
Conduct research on behalf of the Director of Care and present findings in a clear and actionable format.
Serve as the primary liaison for HIQA correspondence, maintaining a chronology of communications and ensuring timely responses. Managing HIQA documentation, Inspection preparation and Re-registration of nursing homes.
Manage filing and archiving systems across both Orwell Private and Orwell Queen of Peace centres, ensuring secure and accessible document storage.
Meeting and greeting visitors at all levels of seniority.
Perform ad hoc duties as required by the Director of Care.
Skills and Competencies:
* The Executive Personal Assistant should have a relevant third level qualification with a minimum of 3 years' experience at PA level.
* Proficiency in MS Office Suite, particularly MS Outlook, MS Word and PowerPoint
* Excellent administration skills with great attention to detail
* Ability to follow procedures but also challenge the norm
* Highly organised and motivated with an ability to multi-task and priorities workloads
* Strong communication and interpersonal skills
* Flexible attitude with a friendly can-do personality
* Previous experience in a clinical setting is desirable but not essential
* Excellent command of English both written and spoken.
What we offer you:
* Competitive salary DOE
* In-house CPD
* Employee Assistance Programme
* Pension contribution
* Subsidised Café
* Refer a friend bonus
* Central location with easy access to public transport
* Free on street parking/ bike to work scheme
Please note: all job offers are subject to references, Garda Vetting and pre-employment medical.
Orwell Healthcare is proud to be an equal opportunity employer. At Orwell Healthcare we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.
We also know the confidence gap can often get in the way of meeting spectacular candidates, so please don't hesitate to apply — we'd love to hear from you.
Education: Bachelor's (preferred)
Experience: PA Level: 3 years (preferred)
Work authorization: Ireland (preferred)
**Please note that this job does not meet the Criteria of the work permit**