The role
The Care Connect Group are currently recruiting a Regional Client Care Manager to join our team. This is a full-time permanent position based in Little Island, Cork. Other location possible depending on business needs
Duties of the role
* Conduct initial consultations with clients and families to assess care needs.
* Prepare, review, and update client care plans.
* Conduct risk assessments in clients' homes and mitigate any identified risks.
* Ensure care plans are aligned with client needs, regulatory standards, and local policies (e.g., HSE, HIQA).
* Carry out regular Quality Assurance (QA) visits in client homes, ensuring services delivered meet required standards.
* Follow up with families and healthcare professionals as required.
* Ensure compliance with safeguarding & other relevant standards.
* Promote a culture of safety, openness, and incident reporting.
* Supervise, mentor, and support care staff and caregivers.
* Manage rostering, on-call schedules, supervisions, disciplinary processes, and appraisals.
* Act as primary point of contact for your team and stakeholders within your territory.
* Build and maintain strong relationships with clients, families, healthcare professionals, and Home Support Office (e.g., HSE).
* Communicate effectively with internal and external stakeholders on clinical and service matters.
* Maintain accurate client records and documentation.
* Prepare and submit reports on performance, quality, and outcomes as required.
Required Qualifications & Experience
* QQI Level 6 in Healthcare or Social Care, or equivalent.
* Experience in homecare, healthcare, or a related support environment (typically 2+ years).
* Proven team-leading or supervisory experience.
* Full, valid driving licence and willingness to travel across the assigned area.
* Registered Nurse or equivalent management qualification.
* Previous management experience specifically in a homecare setting.
* Experience with quality systems such as HIQA & HSE policy frameworks
Working Conditions
* Full-time role with flexibility required (including occasional evening/weekend commitments).
* Office-based with significant field/home visits.
* On-call telephone support within your territory will be required.
Why Join Us
This role offers the opportunity to join Ireland's newest Homecare Provider and make a meaningful impact on people's lives by ensuring high quality, compassionate care is delivered daily. You'll work with a collaborative team, access ongoing training, and contribute to the growth and improvement of homecare services.
Interested candidates should submit an updated CV.
Please click the link below to apply, call Emma on or alternatively send an up-to-date CV