Job Overview
We are seeking a seasoned ServiceNow Project Manager/Scrum Master to drive Agile delivery, coordinate cross-functional efforts, and ensure ServiceNow initiatives align with business priorities.
Key Responsibilities:
* Facilitate Agile ceremonies and promote Agile best practices as the SCRUM Master for the ServiceNow team.
* Manage planning, execution, and delivery of ServiceNow projects and enhancements across various IT domains.
* Collaborate with stakeholders to define scope, priorities, and timelines for ServiceNow initiatives.
* Track and report on sprint progress, team velocity, and project milestones using project management tools.
* Identify and remove impediments to ensure smooth and timely delivery of ServiceNow features and integrations.
Requirements:
* Bachelor's degree in Information Systems, Computer Science, or related field (or equivalent work experience).
* 5+ years of experience in IT project management, with at least 3 years in an Agile/SCRUM Master role.
* Experience managing ServiceNow projects or working closely with ServiceNow development teams.
* Certified SCRUM Master (CSM), PMI-ACP, or equivalent Agile certification.
* Strong understanding of Agile frameworks, project management principles, and ITIL processes.
* Excellent communication, facilitation, and stakeholder engagement skills.
Why You'll Thrive: As a ServiceNow Project Manager/Scrum Master, you will play a key role in driving business growth by ensuring successful ServiceNow implementation. You will have opportunities to collaborate with a talented team, develop your skills, and contribute to innovative solutions.