Posted: 16 September
Offer description
Effective team leadership and strategic planning are critical components of a successful Regional Operations Manager role. As a seasoned leader with 8+ years of experience in customer service operations, you will have a proven track record of managing high-performing teams and driving business growth.
* Develop and implement performance management processes to drive results across multiple regions.
* Collaborate with senior leaders to establish clear goals and objectives for our partners.
* Maintain accurate records of service delivery performance metrics and provide insights to inform business decisions.
The ideal candidate will possess a Master's or Bachelor's degree in a relevant field, strong analytical skills, and excellent communication and interpersonal skills, with fluency in English.
* Strong problem-solving skills and ability to communicate complex data insights effectively.
* Ability to travel up to 50% of the time, including internationally.
