Overview
Dalata Hotel Group is seeking an experienced Deputy General Manager to support the General Manager and lead the daily operations of the hotel. This role offers the opportunity to shape culture, drive outstanding performance, and continue professional growth within a supportive environment that values innovation and excellence.
Your Key Duties And Responsibilities
Provide strategic support to the General Manager for all hotel operations.
Directly lead the heads of departments.
Ensure that all staff are consistently motivated and engaged to deliver exceptional service.
Oversee succession planning by leading the development and continuous learning of hotel staff.
Maintain the highest level of customer care within the property.
Support the hotel's profitability and cost management efforts.
What You Will Need
3-4 years of experience in a Deputy, Operations or Senior Manager role within a large hotel.
Experience in people leadership and motivation.
Strong commercial awareness and experience in managing KPIs, targets, costs and revenues.
Proven ability to develop and nurture talented employees.
Strong communication skills, with comfort in contributing to the overall hotel strategy.
Ability to develop and build relationships and influence at all levels of the organization.
Benefits
Development Opportunities through our Dalata Academy to support your career journey
SAYE (Save As You Earn Scheme)
Pension access (Ask your HR Manager for local pension information) performance-related bonus plan
50% Off F&B in all properties
€/£60 employee rate on rooms for all Dalata-owned hotels
30% off the Friends & Family rate
Free employee meals on duty
Extra AL day for every year worked (5 days to a maximum of 5 days)
Employee Assistance Programme
Cycle to Work Scheme/Transport Schemes
Staff Appreciation Initiatives, fun team-building activities and regular charity events
About Us
Dalata Hotel Group – We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we’ll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.
Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.
Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.
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