Job Opportunity:
Sales Support Administrator (Full-time, On-site)
Location:
Glasnevin, Dublin 11
1. Do you have a data-driven mindset, with great attention to detail?
2. Are you customer oriented?
3. Can you adapt within a multifunctional team?
SCRI-IS Technologies Limited's vision is to be the leading technical reliability engineering partner, trusted globally for empowering life sciences innovation and patient supply. Our mission is process system management and engineering, with purpose to maximize system availability and product integrity. Our company values are integrity, professionalism and technological curiosity.
SCRI-IS is a pioneering and independent organization, whose client base includes every major biopharmaceutical manufacturer operating in Ireland. What is unique about working with us? Steered by authentic values, our unrivalled expertise, quality focus and right first-time approach accelerates your development. In addition, there is competitive pay & benefits, flexibility and more.
The Role:
Due to continued growth, we are hiring a Sales Support Administrator to support our team across multi-site locations. The function of the role? Essentially, a 'SCRI-IS driving force' in supporting the business in all aspects of upcoming work, including sales, as well as supporting team members on various client sites thereby allowing them to deliver exceptional service.
This role provides an excellent opportunity for growth and to gain knowledge of the biopharma industry, one of Ireland's fastest growing sectors, gaining experience in procurement, health and safety requirements, and administration, all to the high standards of ISO 9001,14001 and 45001.
Key Responsibilities:
* Collaborating with our technical experts to determine detailed pricing for projects.
* Generating detailed quotes, order acknowledgments and despatch notes for a range of projects, whether small tasks or major initiatives.
* Working with SCRI-IS Engineering Team to confirm job completion status for monthly invoicing
* Issuing detailed invoices to clients, ensuring accuracy in billing and clarity in services provided.
* Reporting out on company performance metrics across sales and financials
* Identify and implement operational improvements to enhance efficiency and optimise workflows across key business processes.
* Support the development, roll out and scalability of existing and new services through OpEx and project management
* Other ad-hoc duties supporting the field service team as required.
Required Attributes:
(Confidence and conscientiousness)
* High levels of confidentiality and dependability
(Approachability and competence)
* Accurate data entry and excellent attention to detail
* Validated admin. expertise, with the organisational skills to multitask and work to deadlines
* Work independently as well as in a collaborative environment
* Excellent communication skills, both verbal and written
* Flexible approach to all areas of the role, with a can-do attitude and passion for this work
* Excellent people skills, with a focus on building and strengthening the client relationship
(Challenge and uniqueness)
* Proficiency with the Microsoft suite of products (particularly Excel and Word), and others
Qualifications & Experience:
* 3rd-level business degree
* Fluency in English is essential for this role
* 1-2 years' experience in a similar role is desirable
* Pharmaceutical or food industry experience desired, but not essential
* Proficiency with ERP systems also desired, but again not essential
Core Benefits:
Per annum: Competitive salary, 22 days holidays (excluding bank holidays), company pension plan, company phone and laptop.
The Sales Support Administrator will play a key role in the success of the company, including providing administrative support to the leadership team. This is a fantastic opportunity to join a company rapidly expanding and gaining an enviable reputation in the market.
From disability, neurodiversity or other perspectives, should you require any application process accommodations, please do not hesitate to reach out to us, and we will confidentially support same.