Job Title: Operations Coordinator
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Description
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This is a proactive and organised role where you will take charge of managing CRM systems, providing support to management while assisting with engagement and fundraising initiatives. You will work in a fast-paced environment and enjoy a varied workload.
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Key Responsibilities
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* Coordinate day-to-day operations to ensure efficient workflow across various departments.
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* Schedule and organise meetings, appointments, and events to support team activities and business operations.
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* Maintaining & updating CRM systems to ensure accurate records of donors, clients, and partners.
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* Tracking & analysing engagement data, generating reports, while supporting the development of strategies to improve relationship management and fundraising efforts.
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* Assisting the finance team with basic bookkeeping where required.
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* Assisting in the preparation of reports, presentations, and documents to support the management team and other key stakeholders.
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* Track and manage budgets, expenses, and financial reports to ensure efficient use of resources.
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* Handle customer inquiries and resolve operational issues in a timely and professional manner.
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* Collaborate with team members to improve operational processes, identifying inefficiencies and recommending solutions.
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* Ensure compliance with company policies and procedures, including health and safety standards.
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Requirements
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We are looking for a candidate with a minimum of 3 years of experience within an administrative role. The ideal candidate will have experience working with CRM systems and databases, previous financial administration experience, strong organisational and multitasking skills, excellent communication skills, both written and verbal, and a proactive attitude.
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What We Offer
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We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive salary package.
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Salary:€32k - €35k DOE
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Please submit your updated CV in Word Format if you are interested in this role or would like to be considered for other suitable positions that match your skill set.