Key Responsibilities
Expert knowledge of Microsoft 365 Copilot architecture, including Copilot Agents and their operation within Microsoft 365 service and security boundaries
Proven experience designing and delivering custom Copilot Agents using Copilot Studio.
Advanced prompt engineering skills for enterprise use, including reliability, consistency, and risk mitigation.
Microsoft Power Apps proven experience and qualifications.
Experience working with AI, including a strong awareness of regulatory frameworks (i.e. GDPR, EU AI Act).
Strong architectural understanding of Azure AI services used in conjunction with Copilot Agents, including Azure OpenAI and Cognitive Services
Mandatory Skills
Risk Management skills including mitigation strategies specific to ensuring safe use of AI i.e. bias, data security.
Strong understanding of enterprise identity and access management, including Entra ID (Azure AD) and role based access control
Demonstrated experience working within regulated environments, applying AI governance, privacy, and data protection principles
Knowledge or experience in one of the following: ML models, NLP, Computer vision, GenAI.
Understanding data pipelines, MLOps, data governance, and cloud platforms (AWS, Azure, GCP).
AI/ML certifications from AWS, Google, Microsoft, or specialised AI ethics certifications
Nice to Have
Experience of design and delivery of Microsoft Copilot solutions in a complex, high-impact and fast-paced regulated enterprise environment
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