Cork's Vienna Woods Hotel is a luxurious 18th-century elegant country house nestled under Glanmire’s leafy backdrop. The original regency decor and restored artwork present a lavish fifty bedroom 4 Star Hotel with old‑world, vintage charm. Nestled among twenty‑two acres of private woodlands, the tranquil surrounds of our family‑run hotel overlook the Glashaboy River and also house eight 4 Star self‑catering holiday villas.
We have an exciting position: full‑time Senior Duty Manager at Cork’s Vienna Woods Hotel.
The successful candidate must have previous experience in Food and Beverage in a high‑volume 4* hotel and should be customer‑focused with a keen eye for detail and the ability to support and lead a team. This role offers an amazing opportunity to progress a career within the 4* Hotel market and involves all aspects of the food and beverage function in a multi‑tasking environment.
Candidate profile
Previous Duty Management experience in a high‑volume 4* or 5* property
Ability to manage a large and demanding hotel operation on a daily basis including conferencing, weddings, bar, and restaurant
Ensure quality and standards are met consistently
Anticipate guest needs and proactively manage their expectations
Assist with the management of the hotel’s daily operations, ensuring delivery of exceptional guest service from each department
Ensure prompt resolution of customer issues
Excellent communication skills
Full knowledge of the hotel and all departments
Attention to detail
Ability to lead a team
Exceptional customer service
Knowledge of Hotsoft an advantage
Experience
Duty Manager: 1 year (preferred)
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