Job Overview
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Head of Patient Services Operations
This is a key operational leadership role in our Association, reporting directly to the Chief Executive Officer.
The successful candidate will be responsible for leading and inspiring the Association's Services Team to deliver excellence in patient services and drive growth and innovation.
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Key Responsibilities
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* Lead and manage the Association's Services Team to achieve service delivery excellence
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* Develop and implement strategies to drive growth and innovation in patient services
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* Collaborate with senior leaders to align service delivery with business objectives
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Requirements
To succeed in this role, you will need:
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* A strong track record of operational leadership and team management
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* Excellent communication and interpersonal skills
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* Ability to work collaboratively across functions and levels
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* Knowledge of healthcare services and industry trends
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* Strategic thinking and problem-solving skills
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* Experience working in a fast-paced environment
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What We Offer
As a valued member of our team, you can expect:
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* A competitive salary and benefits package
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* Opportunities for professional development and growth
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* A collaborative and dynamic work environment
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* Recognition and rewards for outstanding performance
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