Vision Ireland, the new name for NCBI Group
Ref: #WPEP-2421211
Program Overview
This Work Placement Experience Programme provides Participants with an opportunity to gain meaningful work experience, learning and training while on the programme. This programme is for jobseekers who are in receipt of qualifying social welfare payments and those transferring from a social welfare scheme or an ETB Training Allowance. Your eligibility for this programme will be verified by the Department as part of the application process.
Role Description
This is a training and work experience opportunity, no prior experience in this role is necessary. Accredited and/or sector recognised training will be provided to support your placement. Participants are eligible to participate in the WPEP QQI Work Experience Module which was developed by the Education & Training Boards in collaboration with the Department of Social Protection.
Daily Responsibilities
This is a great opportunity to get real life training and experience in a busy office environment. The participant will receive excellent on the job training and is supported by the office manager who is there to support them. This busy office environment generates good work ethics and helps strengthen the participant’s personal and interpersonal skills, engaging colleagues, volunteers and their line manager. This also helps build confidence and self-esteem. A training programme will be devised to meet the participant’s achievements and will follow with each skill/competency documented on a weekly update. The daily tasks include assisting with data inputting, scanning, emails, phone calls, general office tasks. Customer service will play an important role in this training. Introduction to salesforce input and reporting.
Training
* Formal Training:
o Induction in Health and Safety in the workplace
o ICDL online 16 week course with Solas and E-College
o Office Administration
* Informal Training:
o General office admin
o Data Input
o Letter writing
o Emails
o Customer Calls
Sector
* Administrative and support service activities
Career Level
Not Required
Candidate Requirements
* Minimum Experienced Required (Years): 0
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