Who are we and why would you want to work with us?
Radius Office is a furniture and fit-out company operating throughout Ireland and the UK. We are loose furniture specialists and our area of expertise is in the commercial sector. With the rapid growth we are experiencing and the new markets we aspire to conquer, we are actively seeking an ambitious and talented individual to fulfil our Customer Service Representative role
What will you be doing?
As a part of our busy Sales Team, you will be processing online orders, dealing with customer queries and issues, both pre-sale and post-sale, offering exceptional customer service, being the first port of contact over the phone and live chats and supporting the rest of the team with their tasks. You will, of course, have full support from your team while doing it We are looking for a proactive and positive individual with a "can-do" attitude who will come up with ideas and solutions without being asked for it
The Ideal Candidate:
* Customer service and administration experience
* Excellent communication skills; both verbal and written
* Excellent organisational skills
* Strong attention to detail
* Highly motivated personality
* GSuite / MS Office knowledge
* Previous experience with ERP systems
Desired Skills But Not Essential:
* Some previous sales process experience or knowledge
* Previous experience with customer service
* Furniture industry knowledge a bonus
What's on Offer:
* Competitive salary
* Bonus annual leave days
* Flexible hours
* Full training provided and a great team to support you
* Ongoing professional development
* Opportunity to grow within a fast-growing company
* Office based in Dublin City Centre
Benefits:
* Additional leave
* Bike to work scheme
* Company pension
* Employee assistance program
* Employee discount
* Flexitime
* Sick pay
We see our people as our most important asset, so a desirable reward package will be given to the successful job applicant
Job Type: Full-time
Pay: €30,000.00-€34,000.00 per year
Benefits:
* Additional leave
* Bike to work scheme
* Company events
* Company pension
* Employee discount
* Flexitime
* Sick pay
Education:
* Advanced/Higher Certificate (preferred)
Experience:
* Customer service: 2 years (preferred)
Work Location: In person