Company Description
Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide our clients with a competitive edge in an increasingly interconnected world. Our solutions are designed to not only meet the current demands of the digital landscape but to also anticipate and adapt to future challenges.At Arista we value the diversity of thought and perspectives that each employee brings to the table. We believe that fostering an inclusive environment, where individuals from various backgrounds and experiences feel welcome, is essential for driving creativity and innovation.Our commitment to excellence has earned us several prestigious awards, such as Best Engineering Team, Best Company for Diversity, Compensation, and Work-Life Balance. At Arista, we take pride in our track record of success and strive to maintain the highest standards of quality and performance in everything we do.
Job Description
Who You'll Work WithThe Data Analyst works within the Service Logistics Organization at Arista, and plays a key role in enabling the success of Arista's post-sales Support offerings, which includes Warranty, Same Day, and Next Business Day delivery of critical spare parts to Arista's end customers. The Service Logistics Organization within Arista is responsible for Arista's Service Supply Chain, including Arista's global network of service depots; planning of spare parts inventory across those depots; rapid delivery of hardware replacements to end customers; reverse logistics of RMA returns from customers; and the repair and reuse of customer-returned inventory.Working within Arista's Service Planning team, the Data Analyst is responsible for Install Base accuracy by partnering with internal teams and gathering data through various systems to update customer information.What You'll DoThorough understanding of the Arista RMA process in order to update support entitlements for end customers when RMA occursInstall Base creation after order fulfilmentInstall Base updates based on customer reportsCollaborate with peers to develop processes across Arista's Service Supply Chain, including RMA Management, Inventory Management, Depot Operations, and Repair OperationsPartner with internal teams to develop new processes that improve the efficiency, reproducibility, and/or scalability of reports
QualificationsDegree in Business, Supply Chain, or Operations related field2-5 years of experience in manufacturing, logistics, or service operations related rolesKnowledge of overall supply chain concepts - including service renewals, inventory management, and Install base managementExperience in the high-tech industrySelf-starter who has the ability to handle multiple tasks in a fast-paced environmentAbility to influence and motivate internal and external partnersStrong communication and analytical skillsExperience with ERP systems and CRMExperience with Microsoft Office, including strong proficiency in ExcelExperience with NetSuite and Salesforce a plus#LI-EO1