Department:ITEmployment Type:Full TimeLocation:Dublin 18Compensation:€36,000 / yearDescriptionThe Desktop Support Engineer will report to the Senior Infrastructure Engineer.As a key member of the IT team, you will be responsible for day-to-day support and administration of the LAN, desktop / laptop and peripherals.Key ResponsibilitiesSetup computers and install software for various applications and programs.Interact with staff on desktop problems and their resolution.Manage ordering of desktops / laptops and peripheralsUpdate asset inventory so that it is always currentMaintain computer peripheral devices like printers and resolve associated problems.Ensure all devices are patched monthlyTrain end users on usage of computer hardware and software.Manage and administer key Microsoft technologies, such as Active Directory, WSUS, WDS, MS ExchangeManage and maintain company email system, anti-virus, web and email filteringWi-Fi configuration and maintenanceDevelop and build effective working relationships with colleagues and third-party partners.Adhere and enforce IT security policies as per corporate policies.Extend computer support for system software and hardware as required.Skills, Knowledge And ExpertiseFirewall: Web-blocking, Anti-virusOS: Win 10Thorough knowledge of Active Directory and Domain ControllersA self-starter with common sense approach and an attention to detailCapable of adapting to changing priorities and thrive in a fast-paced work environmentTenacious problem solvingExcellent communication skillsEnjoys working in a close-knit teamQualifications:Third level technical qualification preferredBeneficial:Networking: VLANs, Switching, Routing, WANsBasic LinuxWindows server 2016, 2019BenefitsCompetitive salary and bonus structureCompany Matching Private Pension Contribution Scheme with Zurich LifeHealth Insurance Group Scheme with Laya HealthcareEmployee Assistance Program provided by TELUS HealthFree Online GP Services via Excellent career progression opportunities in a growing company with strong market presenceFast-paced, friendly team environmentContinuous training and developmentAnnual leave that increases with serviceExclusive PrepayPower and Yuno Energy Staff TariffModern offices with excellent facilities in Sandyford and flexible hybrid working optionsActive CSR, Wellness, and Social Committees plus great social eventsRefer-a-Friend SchemeTaxSaver Travel Tickets & Bike-to-Work Scheme