Part Time Customer Service Executive Vacancy
Job Title: Part time Customer Service Executive
Location: Kylemore
Hours: 20 hours per week
Thursday 16.00pm-20.00pm
Saturday 09.00am-17.30pm
Sunday 09.00am-17.30pm
Bank Holiday Monday's 11.00am-16.00pm
A successful Customer Service Executive at Nesta has experience in providing world-class customer service and working as part of a team. If you are a proven, successful leader with a history of exceeding expectations and are looking for an opportunity to grow your career, then our Customer Service Executive position is for you
Main Duties
* Assist the Branch team in the day to day running of the store.
* Demonstrate a sales-focused and customer-centric behaviour when interacting with our customers.
* Driving product and insurance sales
* Provide a welcoming environment to customers
* Respond to customer inquiries in a timely manner and address their concerns quickly.
* Identify and celebrate operational successes, as well as develop and implement plans to address opportunities.
* Experience in day-to-day financial duties
* Communicate effectively with colleagues and customers.
Skills/Qualifications
* Previous experience in similar role ie: retail/hotel
* Excellent communication skills
* Highly motivated and can work off own initiative
* Excellent administration skills
* Passion for sales and customer service excellence.
* Working knowledge of Microsoft Excel, Word, PowerPoint and Outlook.
* 3rd Level Education preferred but not required