Role Overview: We are seeking a professional and passionate Spa Therapist to join our team at The Address Hotel. The ideal candidate will deliver a range of spa and wellness treatments to the highest standard, ensuring every guest receives an exceptional and memorable experience.Key ResponsibilitiesDeliver a wide range of spa treatments including facials, massages, body scrubs, wraps, and beauty therapies, in line with brand standards.Provide professional consultation to guests, tailoring treatments to individual needs and preferences.Ensure treatment rooms and spa facilities are clean, well-presented, and stocked at all times.Promote spa services, packages, and retail products to enhance the guest experience.Uphold the highest standards of hygiene, health, and safety.Work collaboratively with the spa team to meet service and revenue targets.Maintain accurate client records and support guest retention through excellent service.Handle guest queries and concerns in a professional, courteous, and discreet manner.RequirementsPrevious experience as a Spa Therapist in a luxury hotel or spa environment preferred.Strong knowledge of massage techniques, skincare, and wellness therapies.Excellent communication and customer service skills.Ability to work weekends, evenings, and public holidays as required.A genuine passion for wellness, hospitality, and delivering outstanding guest care.Familiarity with spa software systems and proficiency in Microsoft Office applications.Flexibility to work evenings, weekends, and holidays as needed.INDFOH