Éalú Club Attendant – Luxury Hotel We are recruiting for a casual Club Attendant to provide quality service to our guests, in line with the Forbes Five Star standards and The Red Carnation Hotels standards.
Location: Cong, County Mayo, Ireland Employment type: Casual Who are we?
Join Ashford Castle and become part of a legendary story.
As Ireland's only double Forbes Five-Star Hotel Spa, Ashford Castle is a true icon of Irish heritage and a proud member of the Red Carnation Hotel Collection.
Beyond its grand stone gates lies an unforgettable experience.
Once home to the Guinness family, this 800-year-old castle offers award-winning luxury, exceptional dining, a world-class spa, and a passionate team dedicated to creating unforgettable moments.
Voted No. 1 Resort Hotel in the UK Ireland by Travel + Leisure and proud to have retained the Forbes Five-Star award in ****.
Key responsibilities of the [Position] will include: Deliver exceptional 5-star customer service in a luxury leisure environment.
Create a welcoming, safe, and professional experience for all members and guests.
Ensure EALU opens, operates, and closes to the highest standards.
Maintain excellent cleanliness, hygiene, and Health Safety compliance.
Supervise pool and fitness areas, ensuring safe and correct equipment use.
Respond appropriately to incidents and emergencies (First Aid/Lifeguarding where applicable).
Complete daily operational checks and follow all SOPs.
Handle guest enquiries, bookings, and sign-ins professionally.
Actively promote memberships, leisure facilities, and hotel services.
Work closely with management and colleagues to achieve departmental goals.
What we are looking for?
Friendly, professional, and guest-focused with strong communication skills.
Passion for fitness, leisure, and luxury hospitality.
Ability to work well both independently and as part of a team.
Strong awareness of Health Safety standards.
Fitness Instructor and/or Lifeguard qualification (or willingness to train).
First Aid / Basic Life Support (or willingness to obtain).
Flexible availability, including weekends and holidays.
High standards of grooming, reliability, and attention to detail.
What's in it for you?
Professional, award winning training and development opportunities Discounted accommodation rates with Red Carnation Hotel Collection Annual Staff Appreciation Party and other Employee Recognition Events Discounted rates with many local businesses and third party service providers (including Estate Activities) Heavily subsidised accommodation (subject to availability) Free meals on duty Complimentary dry cleaning of business attire Recommend friend and family bonus scheme Two paid volunteering days each year Holiday allowance increasing with length of service up to 25 days Hotel based recognition incentives Free access to Employee Assistance Programme Red Carnation Hotels is an Equal Opportunities Employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
As part of the recruitment process, we may electronically scan and securely store a copy of your passport, visa and/or ID card for the purpose of verifying the authenticity of the document and establishing your Right to Work in the Republic of Ireland, in line with statutory requirements.
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