Job Description:
As a highly skilled and organized administrative professional, you will provide exceptional support to a dynamic team of healthcare professionals. Your role will involve managing the efficient processing of consultant practices, patient pathways, and ensuring a seamless experience for patients throughout the hospital.
1. Meet, greet, and book in patients on clinic days in an efficient manner.
2. Have a clear understanding of the patient pathway throughout the hospital.
3. Provide an efficient service in setting up and expanding clinics as required.
You will be responsible for promptly dealing with phone calls and referral letters from GPs, contacting patients regarding appointment times and fees to be paid. You will also request and gather information from other hospitals as required by consultants. Additionally, you will handle cash payments for consultants ensure same is entered on the system daily.